Operations Supervisor: Shipping, Receiving, & Inventory

Tempe, AZ

Full Time

Manager/Supervisor

Operations Supervisor: Shipping, Receiving, & Inventory
Department: Operations
Full-time
Tempe Arizona
$26-$27
Company Description:
DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA.

Job Summary:
The Operations Supervisor is responsible for overseeing daily warehouse operations across shipping, receiving, and inventory control. This role ensures accuracy, efficiency, and compliance in all material movement while leading a team to meet operational goals, customer expectations, and company standards.
The position is hands-on and requires strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity.

Key Responsibilities:
Shipping Operations

Oversee all outbound shipments to ensure accuracy, quality, and timely delivery
Ensure proper packaging, documentation, and bill of lading creation for domestic and international shipments.
Maintain final quality assurance standards prior to shipment
Identify and implement improvements to shipping processes

Receiving Operations

Supervise inbound shipments including loading, unloading, inspection, and reconciliation
Ensure all received assets are accurately recorded and verified against documentation
Maintain proper staging and organization of incoming materials.
Drive efficiency improvements in receiving workflows

Inventory Management

Ensure complete inventory accuracy through audits, cycle counts, and system integrity
Oversee the placement, movement, and tracking of all assets within the warehouse
Manage stock levels, material movement discrepancies, and reporting
Ensure completion of inventory reports, including missing assets and finished goods tracking

Leadership & Team Development

Lead, train, and develop a team of warehouse associates across all operational areas
Set daily priorities and ensure productivity, quality, and accountability
Coach team members on performance, safety, and process adherence
Foster a culture of ownership, teamwork, and continuous improvement

Process Improvement & Operations Excellence

Identify inefficiencies and implement process improvements across departments
Develop and enforce standard operating procedures (SOPs)
Monitor performance metrics including accuracy, throughput, and turnaround time
Support cross-functional initiatives to improve operational outcomes

Compliance, Safety, & Quality

Ensure adherence to all safety procedures, OSHA standards, and company policies
Maintain compliance with data security and ITAD processing standards
Conduct audits, identify risks, and implement corrective actions
Promote a safe and organized warehouse environment

Education and Experience:

High school diploma, GED, or equivalent
Minimum of 3–5 years of experience in warehouse operations, including shipping, receiving, and inventory control
At least 1–3 years of experience in a lead, supervisor, or team leadership role
Proven experience maintaining inventory accuracy, including cycle counting and auditing processes
Experience overseeing or supporting outbound shipping processes, including packaging, documentation, and quality assurance
Experience managing inbound receiving operations, including inspection, reconciliation, and system entry

Preferred Skillset:

Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environments
Familiarity with inventory management systems, ERP, or warehouse management systems (WMS)
Experience developing or improving standard operating procedures (SOPs)
Forklift certification or ability to obtain within 90 days
OSHA or workplace safety training experience

Additional Skills & Qualifications:

Strong attention to detail and ability to maintain accurate records
Excellent organizational, problem-solving, and troubleshooting skills
Ability to lead and motivate teams in a fast-paced warehouse environment
Strong communication skills, both verbal and written

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times.
Reasonable accommodation will be made, enabling individuals with disabilities to perform essential functions.

Employment Details:

This full-time position reports to the Director of Service Delivery. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.

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Why are you interested in working for a company focused on sustainability and responsible recycling, and how does that align with your personal or professional values?*

Explain the controls and processes you have used to ensure outbound shipments are accurate and meet quality standards, including how you prevent errors before they leave the building and how you respond when failures occur.*

Describe your approach to managing inbound shipments, including how you verify deliveries, control discrepancies, and ensure accurate intake into the warehouse before items move into inventory.*

Explain how you maintain inventory accuracy over time using systems, reporting, and cycle counting, including how you monitor trends, identify risks, and ensure alignment between physical inventory and system data.*

Tell us about a time inventory accuracy was significantly off, including the root cause, the actions you took to correct the issue, and the long-term controls you implemented to prevent it from happening again.*

Describe a process improvement you led in a warehouse or operations environment, including how you identified the issue, how you implemented the change, and the measurable results it had on performance, efficiency, or accuracy.*

Do you have at least 3–5 years of hands-on experience in warehouse operations (shipping, receiving, and inventory)? (Yes/No)* YesNo

Do you have at least 2 years of experience leading or supervising warehouse employees?* YesNo

Are you able to pass a background check and drug screening prior to employment with no felonies for theft for the prior 7 years?* YesNo

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Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks

Operations Supervisor: Shipping, Receiving, & Inventory

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